Since Firestorm's Now Second Life's Top Viewer, Shouldn't Its Developers Have Access to SL's JIRA?
Firestorm is now the most popular viewer among Second Life users, Linden Lab's Director of Open Development Scott "Oz Linden" Lawrence recently told Firestorm's team leader Jessica Lyon, responsible for more total user hours than any other third party viewer, and more than Linden's own official viewer (which trails far behind). This Linden Lab announcement makes another recent Linden Lab move, replacing its JIRA reporting system with a simplified bug tracker, seem even more strange. As lead Firestorm developer Tonya Souther wrote, "It makes it much harder for us to know whether the bug we're hunting is a LL bug. It also makes it harder for us to realize that we just fixed an LL bug and contribute the fix back to them." If viewers like Firestorm were just niche products, that might be a bearable cost. But since most of Linden Lab's most active users depend so much on the folks who work on projects like Firestorm, shouldn't the company be trying to make their job easier, not harder?
It's possible I'm missing something (if so, let me know), but as it stands, I stand perplexed.Tweet