Strawberry Singh has an excellent rant about people who abuse the SL Marketplace review system, giving poor ratings to SL vendors for things that aren't their fault (and often, Linden Lab's instead). Like the one star review at left, which was given because the customer didn't receive the item in his or her inbox. However, says Singh, "[T]hat is NOT the fault of the creator itself but instead Linden Lab. That’s like those people who write Amazon.com reviews and leave a 1-star rating and state they never received the item. The rating you give should reflect the item itself, not how it was delivered to you."
Many more examples here. I will say this problem is not confined to the SL Marketplace:
Earlier this week, for instance, something like this happened to the Yelp restaurant reviews of the pizza joint guy who bear-hugged President Obama. (And goddammit, pizza opinions should be non-partisan.) In both cases, I think the real solution is an adding a feature that flags reviews/ratings that are factually inaccurate or off-topic.
Hat tip: Iris Ophelia.Tweet