Miss Metaverse Manners wasn't as prevalent on NWN in 2013 as she was in 2012, but that doesn't mean she didn't have quite a few posts of sound virtual world etiquette and advice. My favorite of the lot, however, is some simple advice that anyone leaving reviews on the Second Life Marketplace (or elsewhere) should take to heart. It's not just Miss Metaverse Manners' best post of 2013-- It might be one of her most important posts ever.
It's appallingly common for customers to leave 1-star reviews on items because of things that are thoroughly beyond the creator's control. Failed deliveries, their own failure to read the item description, even plain old user error in operating whatever it is they've bought. Marketplace reviews are not a good way to contact a designer about a possible problem, and they're an even worse way to get that problem resolved. It seems simple enough, but even if you think your grievances are on point I have three key tips for all you would-be reviewers. Read them for yourself here.