Above: Steam's VRChat ratings bombarded by protesters
A Metaverse platform is nothing without a thriving community, but the flipside is portions of that community can seem to endanger the platform. VRChat is experiencing that now, due to an announcement that seems benign on its face:
“Modified clients” are a large problem for VRChat in a variety of ways. Malicious modified clients allow users to attack and harass others, causing a huge amount of moderation issues. Even seemingly non-malicious modifications complicate the support and development of VRChat, and make it impossible for VRChat creators to work within the expected, documented bounds of VRChat.
In order to prevent that, we’ve implemented Easy Anti Cheat (EAC) into VRChat. If you’ve played Apex Legends, Fortnite, Gears of War, Elden Ring, or many more, you’ve seen Easy Anti-Cheat (EAC)... The integration of EAC means that all modified clients are blocked...
Every month, thousands of users have their accounts stolen, often due to running a modified client that is silently logging their keystrokes as well as other information. These users – often without even realizing it! – run the risk of losing their account, or having their computers become part of a larger botnet.
Excuse me while I recover over flashbacks around various modified third party-made Second Life viewers which were banned for having dubious features. As with Second Life, a highly vocal number of VRC players have been protesting VRChat's move since it was made, include bombarding its Steam listing with bad reviews. Which as you can see above, is also an indicator of how small the protest is: Less than 10,000 users have recently posted a negative review. (Based on various figures, I'd estimate VRChat has about 5 million monthly active users, give or take.)
Do the protestors have any legitimate points? Somewhat, in the sense that some mods include some features that provide text captions for deaf users, contrast for colorblind users, and so on. But then again, from VRChat the company's point of view, thousands of users are reportedly having their accounts actively stolen by modded viewers every month.
Which side is right? Rather than weigh in, I'll quote a famed and highly respected member of the VRChat creator community, who requested I quote them anonymously, "due to the toxicity online" (their words), and provided great context on the situation: