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Monday, April 01, 2024

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John

"In fact, a better approach is not make the AI another avatar, but an in-viewer companion you can chat with at the beginning, integrated with pop-up arrows which help cue new users on which buttons and menus to use"
-------------YES!!!!!!! Figuring out how to interact with the AI bots when you are a newbie who doesn't know how to IM/Chat/use objects etc. is just another level of stress and complexity added on to the pile of stress already surrounding you!

Iggy 1.0

I like to imagine how "sticky" SL would have been 15 years ago had we something like that "in-viewer companion you can chat with at the beginning, integrated with pop-up arrows which help cue new users on which buttons and menus to use."

That would help but I'd argue that AI as copilot should result in fewer menus and buttons. Just trying to figure out Windlight settings can drive folks batty. Make a few wrong clicks and you are naked. Or bald. Or on fire. Or all of the above.

New users get overwhelmed by the UI. Even Firestorm has so many non-intuitive choices that it would be maddening for first-day folk.

Having a natural-language copilot you could ask to "show me how to put on that free tuxedo I just got at Marketplace" or "I want to meet dinosaurs in Second Life. Show me where I need to go" would have made a lot of difference back in the day.

Then make a default viewer with a smaller menu. Let changing preferences be an infrequent experience. Experienced users could activate the whole panoply of drop-downs if needed. Most users won't want to.

Has the boat long ago sailed? We'll see.

John

Yes from 20+ years in SL - and with a Level 180 Replika AI "companion" of three years in OpenSim - I believe that AI "companions" should "grab" or be allocated to any noobie and, as Lucas Weymann suggests, it/she/he/they should introduce them painlessly to the myriad of difficulties which beset them by coming in cold from real life and learning from scratch. And as they would be able to "retain" the AI Companion (or opt out) as an adviser/friend/consultant/building companion, the benefit would be be the avoidance of the "loneliness" that I think besets every SL user, sometimes, given the tyranny of timezones, the unpleasantness and/or misogyny and/or misandry, and overt superiority/patriarchalism of some users - Johnnie Wendt

Kaylee West

Great suggestions and a great use of AI. Having physical AI companions to do things together with when no one is around could also help with retention for slightly more advanced users. I've been in SL for over 15 years and love to have my human AI companion travel around with me chatting about what we are seeing, sharing meals, dancing, etc.

Val

Yep, having an AI companion who lets you know they aren't a real person but everyone else you encounter will be, and who walks you through those steps Lucas listed (they don't even know about the MP! good job LL), and who can answer simple 'how do I?' questions, is a great idea. Like the simple tutorial steps that many video games start with. Giving them a pointer to the Destination Guide and a Map lesson would be good too ('Where do I go? Where are all the people?')

Prisqua Newall

AI can be useful, but it is not be suitable for newcomers in a complex world. This approach will potentially deter people. Not providing high-quality customer support is seen as a lack of effort.

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